Is there any help available to me if I have trouble searching the site?

United States to the National Cancer Institute's Cancer Information Service (CIS) at 1-800-4-CANCER (1-800-422-6237). All calls to the CIS are strictly confidential.

If you do call and want help in finding trials that are relevant to you , NCI asks that you have available your medical information which includes cancer type, cell type, stage, etc. NCI has created a sheet with 13 questions for you to answer before you get on the phone with one of their staffers. Here is the link to the form Diagnosis Checklist

The CIS is staffed with understanding and knowledgeable information specialists who will search the clinical trial database for you. They can send you the search results and protocol summaries by e-mail, fax, or regular mail. The CIS can also provide you with reliable information about your type of cancer and the current standard therapy for treating it.

If you would like help while you're online, consider using LiveHelp.

The NCI's LiveHelp service, a program available on several of the Institute's Web sites, provides Internet users with the ability to chat online with an Information Specialist. The service is available from 9:00 a.m. to 11:00 p.m. Eastern time, Monday through Friday. Information Specialists can help Internet users find information on NCI Web sites and answer questions about cancer.

As you can see the NCI site provides fantastic free services.

Here is the Video Tutorial of the sample search

NCI CLINICAL TRIAL VIDEO TUTORIAL

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